One problem. One objective. A clear plan.
For when you already know what the problem is and need it handled.
A defined engagement around a single event: a refinancing, a restructuring, a regulatory problem, a sale, a dispute. Scope written down, limits written down, an end you can see from the start.
Something specific has happened, and it has a deadline
Most of what we do is open-ended enough to need a diagnosis first. This isn’t. Here the event has already arrived and you know what it is, and what you need is somebody to work out what it means, decide the order of response, and pull in whoever the situation actually requires.
The scope gets written tight on purpose. One objective, a defined end, and an explicit list of what we are not doing. A proposal that only says what’s included leaves you to assume the rest, and assuming is where these relationships fall apart.
Five things that bring owners here
Fourteen things a proposal has to state before we send it
Before we propose any of this, we have to be able to tell you what you’re trying to achieve, what we’re trying to achieve, what we understand about the situation, the kind of engagement we recommend, the scope, what you’ll get, what you’re responsible for, any outside professionals needed, what’s not included, the timeline, the fee, the payment schedule, what success looks like, and how we’ll know if we got there.
If any of those can’t be answered honestly, the honest proposal is a diagnostic rather than a guessed solution. That rule holds even when the deadline is tight, and especially then. The full proposal discipline is set out on How We Work.
If this isn’t the one
If you already know what the problem is, bring it.
We’ll tell you whether it’s a job for us, a job for a licensed professional, or both.
Scope, deliverables and timing are determined by the problem RCAG is being asked to solve. Every engagement is defined in writing before work begins.